In 2019 Aerosystems S.r.l. made the decision to become certified to UNI EN ISO 9001 and the more stringent UNI EN ISO 9100 quality assurance standards. The EN9100 certification is a globally recognized aerospace–sector standard that defines the Quality System requirements for suppliers in the aerospace industry. EN9100 is based on ISO 9001 with additional requirements plus other qualifications and amplifications. Aerosystems chose to adopt EN9100 because we knew it would make us a better company.
Today Aerosystems uses its engineering and manufacturing expertise, as well as ISO9001/EN9100 certification, to provide products and parts to industries such as aerospace, aviation, medical and more. As a global supplier of parts requiring Engineered flexibility, Aerosystems is frequently acknowledge by its customers for a high-quality product which is delivered on-time and backed by outstanding service.
AEROSYSTEMS QUALITY POLICY
Aerosystems Products’ objective is to consistently satisfy our customers’ requirements with quality products and excellent service. We are committed to improving the effectiveness of the Quality Management System and our ability to deliver quality products in the right quantity, to the right place, at the right time, and provide value to our customers.
Customer Satisfaction and Exceeding Customer Expectations.
Aerosystems intends to assume a prominent place on the international market in the design and manufacturing of innovative electro-mechanical components for the aerospace industry, proposing itself as a Production and Services Company able to meet the ever growing needs of the major international aerospace industries.
This policy statement is attached to the Quality Manual adapted to the requirements of the EN 9100: 2018 (UNI EN 9100: 2018) standard. For the two-year period 2022-2023, the Management has set as strategic objectives, the maintenance of UNI EN ISO 9001: 2015, EN9100: 2018, EASA Part 21, EASA Part 145 and the extension of the related Capability List (LOA) and the conformity to statutory and mandatory requirements.
Consequently, the constant improvement of the product and the system is the priority objective, achievable through the company Improvement Plan developed on the basis of the following Guidelines:
1) Continuous improvement of the product and system requires the involvement and participation of all personnel at all levels. The main reason must be “CUSTOMER SATISFACTION” and “EXCEEDING CUSTOMER EXPECTATIONS”
2) Each manager must create such conditions so that their collaborators can understand and apply the company quality policy and contribute to continuous improvement.
3) The education and training activity must be accurate and continuous and must concern all personnel.
4) The Management, on the basis of the knowledge of the needs of the Customers and the comparison with the best competition, consistently with the strategic objectives of the Company, periodically defines the priority FOCUS AREAS on which to operate.
The UPDATED FOCUS AREAS are established in the Strategy Plan and are as follows:
Contract Assignment: Creation of New Products to increase the Capability List.
Customer Experience: Continuous improvement of the Customer Experience (Satisfaction and Exceeding Expectations)
LMS: Implementation of a consolidated training system – Learning Management System
SMS: Comply with the new requirements for Safety Management Systems foreseen by EASA Policy
The Management has established that the declaration is subject to periodic review in order to assess its adequacy and correspondence with the expectations and requirements of the customers. The topics relating to the review of the adequacy of the policy must be included in the Management review. The Company has chosen to follow a line of conduct based on the utmost attention in monitoring the level of service provided to Customers, intended not only as a mere provision of a certificate, but also and above all as assistance and transparency of information towards of the Client Company.
The Management asks all staff for the widest collaboration to maintain the Quality Certifications and EASA, implementing everything contained in the prescribed documents of the company Quality System and reporting any possible improvement to the various managers.
AEROSYSTEMS – May 2023
FF16 Issue B – AS Quality Policy 2023