OpenLine - Aerosystems Reporting Channel

The Aerosystems “OpenLine” is a channel through which reporters may submit an alert securely and confidentially, or anonymously where legally permissible. Alerts could relate to our Occurrence Reporting, Code of Ethics, Supplier Requirements, Cybersecurity, policies and standards, or to compliance with applicable laws or regulations.

The Aerosystems “OpenLine” is also the system for collecting occurrence reports of aeronautical events; created to meet the requirements of Regulation (EU) 376/2014.
OpenLine is a confidential safety reporting independent system set up by Aerosystems to facilitate the collection and exchange of aviation safety and information security related information that is complementary to the standard filing and reporting lines of Regulation (EU) No 376/2014 and of the implementing rules to the Basic Regulation.
Under Regulation (EU) 2018/1139, Aerosystems has in place the OpenLine platform for reporting Safety, Occurrence, and Cybersecurity Reports to enable individuals to voluntary report to Aerosystems alleged malpractices and irregularities in the field of aviation, without having to fear that their action may have adverse consequences for their person.
For all these reasons, Aerosystems values and encourages reporters to report on malpractices or irregularities in the aviation safety and cybersecurity legal framework.

The OpenLine platform provides a high level of protection of the identity of the reporters against any form of retaliation, such as suspension, demotion, or intimidation, when speaking up on aviation safety and cybersecurity related irregularities that are of relevance for.

Who can report?
An Alert can be submitted by any individual, reporting in their personal capacity, who acquired information on alleged malpractices and irregularities in the field of aviation safety and cybersecurity, including, at least, the following:

  • persons having the status of employees and contracted personnel;
  • persons working for airports, operators, design,  production, or maintenance or (training) organisations;
  • persons belonging to the administration or management of an EU member state competent authority;
  • any persons working under the supervision and direction of contractors, subcontractors, and suppliers;
  • persons who report on breaches acquired in a work-based relationship that has since ended.

Aerosystems is committed to full compliance with applicable laws and regulations and to our high standards of ethical and responsible business conduct, as reflected in our Supplier Requirements, Code of Ethics and related policies.

Aerosystems is committed to developing a “Speak Up” Culture where all former or employees, interns, temporary workers, candidates for employment, shareholders and third parties (including but not limited to contractors and their employees, subcontractors, direct or indirect suppliers, and local communities around our and our suppliers’sites) feel comfortable reporting concerns.

Please note that the Aerosystems alert system shall not be used for general complaints. If you would like to place a general complaint, please contact us or the responsible departmentor business unit of Aerosystems.

The use of the “OpenLine” is entirely optional and voluntary.

The Aerosystems “OpenLine” Reporting Scheme is an online 24/7 Reporting Channel system.

  • Unique Channel: Aerosystems has actuated this unique channel (that replaces all reporting digital and paper forms as an alternative integration method) to avoid a lot of reporting channels and methods that could be diffcult to handle and to avoid confusion between channels.
  • Description: The Aerosystems OpenLine is a channel through which reporters may submit an alert securely and confidentially, or anonymously where legally permissible.
  • Accessibility and Communication: Aerosystems OpenLine channel is easily accessible directly from Aerosystems website homepage.
  • Availability: The Aerosystems OpenLine is a channel available 24/7.
  • Reports: Reports could relate to company Code of Ethics, Safety (SMS), Aviation Occurrence Reporting, Cybersecurity, Policies and Standards, or to compliance with Applicable Laws or Regulations, information relating to Information Security Incidents and Vulnerabilities and any other concern.
  • Privacy and Security: Aerosystems will treat Reporters information confidentially. This means that Reporters data is secured by state-of-the-art technology.

Additional information about how Aerosystems processes alerts can be found in Aerosystems OpenLine Policy.

Aerosystems OpenLine does not log IP addresses or machine IDs. Only a limited number of trained professionals have access to Reporters data. If the reporter choose to remain anonymous, the information submitted will not contain information that may reveal reporter’s identity (the Reporter can choose what to report in the provided form). Notice: Aerosystems OpenLine is hosted on secure server and is part of the Aerosystems website. Data Protection: In accordance with European and national data privacy laws, the reporter has the right to access, rectify, or delete its personal data. Ref. Aerosystems FF618 “OpenLine Policy” Data Privacy Note.
“OpenLine Policy” Data Privacy Note.

Before you submit Your Alert, please ensure that Your information is:

  • Relevant and related to civil aviation safety;
  • Sufficiently specific, substantiated, and ideally supported by documentary evidence. Please note that unspecified or vague allegations cannot be followed up;
  • Complete and comprehensive; do not submit multiple reports as this will hinder the administrative process and the follow-up. Instead, please aim to capture all information in a single comprehensive report.

Feedback about the outcome of investigations.
If the reported matter falls within one of the areas where Aerosystems is the competent authority Aerosystems will conduct the necessary investigation. Upon its conclusion, You will be informed about the outcome to the extent that this is possible without compromising the integrity of Aerosystems’ actions. The duration of the investigation depends on the complexity of the case. Pending Aerosystems’ investigation You will only be contacted in case additional information is required from You.

OpenLine Alert

OpenLine Alert

You are about to create an alert.
The Aerosystems OpenLine offers you the possibility to communicate with the company after the submission of your alert.

Name and Surname
Name and Surname
First Name
Last Name
Please enter Your email address, so we can follow up with You.
Are you an Aerosystems employee ?
Select a voice from the list.
Insert Date and Time (UTC) when the event has occurred.
Insert the Place (Location) where the event has occurreed (Location, Addess, City, State, Plant).
Event Type
Insert the Event Type from the list (if available) or select Unknown.
Insert a short Title describing the event.
Describe the event.
Is the Incident (Event) still ongoing ?
Select a response from the list.
Preferred communication language
Select an option from the list.
Confirmation
Aerosystems takes the issue of confidentiality and personal data protection very seriously and wants You to feel comfortable when accessing and using the Aerosystems OpenLine platform. By ticking the “OK” box above, subject to applicable by law, You confirm that You have read and understood the information related to Aerosystems OpenLine and the OpenLine Policy, and the processing of Your personal data. Once the form is completed, click "Submit" button below to send Your alert.

Usefull Links:
  • Aviation Safety Reporting at EASA Occurrence Reporting System;
  • European Aviation Reporting Portal AVIATIONREPORTING.EU ECCAIRS2 a digital platform enabling the implementation of the provisions defined in EU regulation 376/2014
  • Regulation (EU) 2018/1139 
  • Regulation (EU) No 376/2014
  • Regolamento (UE) 376/2014 concernente la segnalazione, l’analisi e il monitoraggio di eventi nel settore dell’aviazione civile.
  • Commission Delegated Regulation (EU) 2022/1645 – Requirements for the management of information security risks with a potential impact on aviation safety.
  • Commission Implementing Regulation (EU) 2023/203 – Requirements for the management of information security risks with a potential impact on aviation safety for organisations and competent authorities.